Cancellations, Refunds & FAQs
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Cancellation and Refund: We allow only a shift of date with min 10 days prior information, excluding the check-in date. In the last 10 days, no cancellations and date shifts have been allowed. No Refund is allowed in the last 60 days from the check-in date. Cancellations made prior to 60 days before the check-in date, shall be eligible for refund. Upon cancellation, the tariff value shall be refunded and credited to the source payment account within 7 working days.
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Food: Apart from ordering, you can have fun with cooking and/or bring your own home food. We do provide utensils and crockeries.
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Cooking (per charge): The caretaker can cook basic food as per your choice i.e, Bread Omelet, Tea/ Coffee, Sandwiches, Momos, etc. Recommend paying a basic tip to the caretaker for helping in the same.
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Drinks: We Don't Serve.
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Toiletries: Consciously, we have kept it optional to reduce plastic waste. So, feel free to ask for it if needed.
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Kids Friendly: We have the option to install a kid's safety gates on a request basis.
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Kids charge: Kids up to 5 years are free. The above 5 years is chargeable -1200/-.Above 12 years are considered as Adults and are charged as 2499/-
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We also arrange organic cow milk from farms on a request basis.
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Pet Friendly: Pet parents need to get a bed cover, pet food, and other ancillary stuff for a better experience. The pet can roam around on the farm with no restrictions.
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Caretaker: You will have a caretaker for you all your needs.
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Music: We provide party speakers but loud music is not allowed after 7 PM
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Projector: Firestick is attached to the projector for your convenience. No need to log in for OTT platforms.
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Decor: The setup includes Rose petals, lanterns, candles, and balloons mostly in the deck area.
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Early Check-in: It's difficult for our team as cleaning and sanitization need to be done. 30 min to 1 hr can be managed.
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Safety: Our unit is located in a farm community with reliable security installed.
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Id Proofs: Submit Id proof 48 hrs before the check-in date
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Parking: We have ample parking space for 2 and 4 Wheeler.
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Cab Service: We can help you arrange cab service on a request basis.
For any further queries, please feel free to reach us @ 9380083853 or uday.k@hideck.in, anytime.